Privacy Policy
Last updated: January 2025
At www.robertbajenaru.ro we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and safeguard personal information on our website and through our services, in line with the EU General Data Protection Regulation (GDPR) and applicable Romanian law.
Who we are (data controller)
Robert Băjenaru Agency, based in Bucharest, Romania, is the data controller for personal information processed through this website and our client engagements. You can reach us at me@robertbajenaru.ro.
Information we collect
We collect (a) information you provide directly — such as your name, email, phone number, company, and the contents of your message when you fill in a form or contact us; (b) information about your use of the website — such as pages visited, links clicked, device and browser metadata, IP address (truncated where possible), and approximate location; and (c) information necessary to deliver client work — such as business details, brand assets, and account access shared with us under an engagement.
How we use information
We use personal information to: respond to enquiries and schedule consultations; provide, manage, and improve our services; communicate updates and (where you have opted in) marketing materials; comply with legal and accounting obligations; and protect our website against fraud or abuse.
Legal bases for processing (GDPR)
We rely on the following legal bases: performance of a contract (to deliver services you have engaged us for); legitimate interests (to run, secure, and improve our business in a balanced way); consent (for non-essential cookies, marketing emails, and similar uses — withdrawable at any time); and legal obligation (for accounting, tax, and regulatory requirements).
Sharing your information
We do not sell personal data. We share information only with: trusted service providers that help us run the business (for example hosting, email delivery, analytics, scheduling, advertising platforms) under written agreements; professional advisers (accountants, lawyers) where strictly necessary; and authorities, when required by law. Some of these providers may process data outside the European Economic Area; where they do, we rely on EU Standard Contractual Clauses or equivalent safeguards.
Cookies & similar technologies
Our website uses cookies and similar technologies. Please see our Cookie Policy for the categories used, how to manage consent, and how to disable them in your browser.
Data retention
We retain personal information only for as long as needed for the purposes set out in this policy — typically for the duration of our relationship plus the periods required by applicable accounting, tax, and legal rules. Marketing data is retained until you unsubscribe or ask us to delete it.
Security
We use reasonable technical and organisational measures — including access controls, encryption in transit, and vetted vendors — to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Your rights
Subject to applicable law (including GDPR), you have the right to access, correct, delete, or port your personal data; to restrict or object to certain processing; to withdraw consent at any time; and to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP, www.dataprotection.ro). To exercise these rights, email me@robertbajenaru.ro and we will respond within the timeframes required by law.
Children
Our website and services are not directed at children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "last updated" date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.
Contact us
Questions or data-protection requests: me@robertbajenaru.ro.